Telenor packages: 2013

Sunday, 13 January 2013

Talkshawk Har Minute

With Telenor's talkshawk Har Minute, you can now avail unlimited validity throughout the year.
Telenor talkshawk Har Minute is an exciting offer for its customers with its simple and economical call rates, flexible loading of air-time, high value content and GPRS products that allows customers to avail unlimited validity throughout the year.

Charges Information

Tariff
Nationwide Call Rates
To Telenor Friends and Family numbers
Rs. 1
To another Telenor number
Rs. 2
To any other mobile number
Rs. 2
To another PTCL number
Rs. 2
Inclusive of Interconnect and long distance charges.
All outgoing calls/airtime usage is subject to 19.5% CED only.

Free Services
All Incoming Calls
Caller Line Identification (CLI)
Call Waiting
Conference Calling (subscription)
Roaming (anywhere in Pakistan)

SMS
Outgoing Rs. 1.50
Incoming Free
Outgoing International
Rs. 5

MMS, internet & WAP
Subscription
Free
MMS-Sending
Rs. 5
MMS-Recieving
Free
Internet/WAP Usage (Upload/Download per MB)
Rs. 18

Internet Bundle
Subscription Method
Dial (*345*901#) to subscribe to Daily Mobile Internet Package
Price
Rs. 10 including tax
Volume Limit
3 MB
Validity
1 Day
Charging Pulse
1 KB
Bundle Balance Inquiry through USSD
Dial *999# Charges: PKR 0.1+Tax
Default Charges
Use internet on the go for PKR 1.13/64KB (inclusive of all charges)
Missed Call Alerts

Subscription
Rs. 30 + tax

** On change of Package Plan, all purchased Bundles of SMS and free minutes will be confiscated

Handset Settings:
To download Internet settings Send “ALL” to 131

Telenor talkshawk Har Minute Friends & Family (F&F) Offer:
5 minutes FREE after EVERY 5 minutes during call on all Telenor FnF numbers.
Telenor to International numbers (USA (L/M), Canada (L/M) and UK (L), China (L/M), Singapore (L/M), Spain (L), Hong Kong (M) only) Friends & Family rate is Rs 1.5 per minute.
(This is Limited time Offer)
Content Services
SMS Content 101 short code Rs. 0.25 + content charges
MMS-WAP content Content charges + GPRS session charge
Content Download Charges (Basic Downloads)
Polyphonic Ringtones Rs. 5.00
Mono Content Rs. 2.00
Java games Rs. 25.00
Background/Logo/Wallpapers Rs. 5.00
Screensavers Rs. 5.00

Recharge
You can recharge your Telenor talkshawk in one of the following two ways:
Scratch Cards
easyload

Recharge with Scratch Cards
You can recharge your Telenor talkshawk subscription by loading scratch cards of the following denominations: Rs.100, Rs.250, Rs.500 and Rs.1000.
Please remove the protective coating to see the 14-digit card number that you need to enter for recharging.
There is no expiry date for all scratch cards so you can make and receive calls for as long as you want!
You can now use the 14-digit number to recharge your Telenor talkshawk in one of the following three ways:
Go to talkshawk menu in your SIM
Select prepaid services.
Select recharge.
Enter 14-digit scratch card number.
Recharge via calling 555 from your mobile phone
Scratch the 14 digit code
Dial 555 and follow the instructions
Enter 14 digit number when prompted
Dial *555*14-digit number# from your mobile phone and press Send/OK button.

SMS example:

Your account was updated with Rs. 454.55. Current Balance is Rs. 1500.00.
Via calling 555 from your mobile phone
Once you have entered the 14-digit scratch card number, you will receive an incoming SMS confirming that you have recharged your Telenor talkshawk connection.

Recharge With easyload
Now you can decide how much you want to pay to recharge your Telenor talkshawk account. Use easyload!

Visit any Telenor Sales & Service Centre, Franchise or easyload Agent and recharge your Telenor talkshawk account from anywhere between Rs. 20 and Rs. 5,000.

You get ultimate flexibility with easyload – Load any amount from Rs. 20 to Rs. 5000. ("unlimited validity" needs to be omitted as Talkshawk does not offer unlimited validity).

How it works
Visit any Telenor easyload retailer.
Ask the easyload retailer to credit your account with the required amount.
Give the easyload retailer your Telenor talkshawk number along with the payment.
The easyload retailer will transfer the required balance to your account.
You will receive an SMS confirming that your Telenor talkshawk account has been recharged worth the amount you have paid (10% tax will be deducted automatically from the transferred amount).
You can check your new balance by dialing *444# and press Ok/Send button from your Telenor talkshawk , by dialing 555 from your Talkshwk subscription or via Telenor SIM Menu.
If you have trouble recharging your account please call 345 from your Telenor talkshawk for assistance.

With effect of 17/03/2011, 19.5% FED applies on usage
11.5% withholding tax at recharge

Balance Inquiry

Check your Telenor talkshawk balance in one of the following two ways:
Via Short Code.
Via Telenor SIM Menu.
Via Short Code

Dial *444# from your Telenor talkshawk.
Press Send:
You will receive your balance as display text on your handset.

Via Telenor SIM Menu
Select the following from your Telenor handset:
Telenor Services.
talkshawk Har Minute Services.
Balance.
You will receive your balance as display text on your handset.

Hot Codes
Menu Level Package Type Option Reached English-Urdu
Billing information Post Paid Billing information
345101-345202
Package info and conversion
Prepaid Package info and Package conversion 345661-345662

Talkshawk 63

Call Rates have never been this exciting!

With Telenor talkshawk 63 package – Talk for only Rs 0.63/30 seconds on Telenor to Telenor, Telenor to other networks and Telenor to PTCL numbers.

Get your package today!

How to Migrate Charges and Information
How to Migrate
All existing Telenor prepaid customers can convert to Telenor Talkshawk 63 for Rs.10 (inclusive of tax)
With IVR Dialing 345661/345662: Rs. 0.25 exclusive of tax Or
with SMS Sending "Migrate" to 345: Rs.2/SMS exclusive of tax
Balance validity is limited, based on recharge.
19.5% FED applies on usage and 10% withholding tax applies on recharge.

Charges and Information
Tariff
Voice
Telenor to Telenor
Rs. 0.63 / 30 sec
Telenor to Other Mobile Operators
Rs. 0.63 / 30 sec
Telenor to PTCL
Rs. 0.63 / 30 sec
SMS
Telenor Network Rs. 1.50
Other Network Rs. 1.50
Inclusive of Interconnect and long distance charges.
All outgoing calls/airtime usage is subject to 19.5% CED only.

Free Services
All Incoming Calls
Caller Line Identification (CLI)
Call Waiting
Conference Calling (subscription)
Roaming (anywhere in Pakistan)

SMS
Outgoing Rs. 1.50
Incoming Free
Outgoing International
Rs. 5

MMS, internet & WAP
Subscription
Free
MMS-Sending
Rs. 5
MMS-Recieving
Free
Internet/WAP Usage (Upload/Download per MB)
Rs. 18

Internet Bundle
Subscription Method
Dial (*345*901#) to subscribe to Daily Mobile Internet Package
Price
PKR 10 (including tax)
Volume Limit
3 MB
Validity
1 Day
Charging Pulse
1 KB
Bundle Balance Inquiry through USSD
Dial *999# Charges: PKR 0.1+Tax
Default Charges
Use internet on the go for PKR 1.13/64KB (inclusive of all charges)
Missed Call Alerts

Subscription
Rs. 30 + tax

Handset Settings:
To download Internet settings Send “ALL” to 131
Content Services
SMS Content 101 short code Rs. 0.25 + content charges
MMS-WAP content Content charges + GPRS session charge
Terms and Conditions
With effect from 1st July 2011, 19.5% FED applies on usage and 10% withholding tax applies on recharge.
Content Download Charges (Basic Downloads)
Polyphonic Ringtones Rs. 5.00
Mono Content Rs. 2.00
Java games Rs. 25.00
Background/Logo/Wallpapers Rs. 5.00
Screensavers Rs. 5.00

How to Migrate to Talkshawk 63

Write “migrate” and send SMS to 345
The following menu will be received
Dear customer, please select the Price plan. Reply with your choice as 1, 2, 3, 4, or 5
1 -Talkshawk 63
2- Talkshawk Har second
3- Djuice
4- Djuice Din raat
5- Talkshawk 24 hour
Reply with 1, 2, 3, 4, or 5
Price Plan will be changed shortly (and subscriber will receive a confirmation SMS in case of successful Migration)
On change of Package Plan, all purchased Bundles of SMS and free minutes will be confiscated
click here for International Call Rates

Talkshawk 24 hrs

Best Package for All Networks – 24 Hours of the day!
With Talkshawk 24 Hrs you can now talk to your loved ones on all networks, 24 hours a day with the simplest and most striking rates ever!

Features & How to Migrate:

Same call rates for all networks, 24 hours
Great All-Networks Friends and Family Offer, 24 hours
Flexibility to choose from all of Talkshawk's amazing subscription-based Offers
Talkshawk 24 hours is the default price plan for all new Talkshawk connections. Subscribers can migrate to other price plans by:
- With IVR by dialing 345661/345662
- SMS
19.5% FED applies on usage and 10% withholding tax applies on recharge.
Terms and conditions apply
Click here for IVR MAP

Charges and Other Information

Tariff

Call Rates (All day) Tariff (per 60 sec) excl tax

To Other Telenor Numbers Rs. 1.6

To Other mobile Numbers

Rs. 1.6

To Other PTCL Numbers

Rs. 1.6

Friends & Family Telenor Numbers

Rs. 1.0

Friends & Family - Other Networks

Rs. 1.0

Friends & Family - International Numbers

Rs. 1.5

Free Services

All Incoming Calls

Caller Line Identification (CLI)

Call Waiting

Conference Calling (subscription)

Roaming (anywhere in Pakistan)

SMS

Outgoing Rs. 1.50

Incoming Free

Outgoing International

Rs. 5

MMS, internet & WAP

Subscription

Free

MMS-Sending

Rs. 5

MMS-Recieving

Free

Internet/WAP Usage (Upload/Download per MB)

Rs. 18

Internet Bundle

Subscription Method

Dial (*345*901#) to subscribe to Daily Mobile Internet Package

Price

PKR 10 + tax

Volume Limit

3 MB

Validity

1 Day

Charging Pulse

1 KB

Bundle Balance Inquiry through USSD

Dial *999# Charges: PKR 0.1+Tax

Default Charges

Use internet on the go for PKR 1.13/64KB (inclusive of all charges)

Missed Call Alerts

Subscription

Rs. 30 + tax

Handset Settings:

To download Internet settings Send “ALL” to 131

Talkshawk 24 Hrs offers the most flexible and attractive FnF offers

3 Telenor Friends & Family numbers can be added

FnF numbers can be selected from the following categories:

FnF Categories Tariff per 60 sec (excl tax)

Telenor Numbers Rs. 1.0

Other Mobile Network or PTCL Numbers Rs. 1.0

International Numbers Rs. 1.5

All 3 FnF numbers can be of the same category, or different categories, in any combination

* International FnF numbers can be selected from the following countries

USA (L/M), Canada (L/M), UK (L), China (L/M), Singapore (L/M), Spain (L), Hong Kong (M)

How to Migrate to Talkshawk 24 Hrs:

Write “migrate” and send SMS to 345

The following menu will be received

Dear customer, please select the Price plan. Reply with your choice as 1, 2, 3, 4, or 5

1 -Talkshawk 63

2- Talkshawk Economy

3- Djuice

4- Djuice Din raat

5- Talkshawk 24 hour

Reply with 1, 2, 3, 4, or 5

Price Plan will be changed shortly (and subscriber will receive a confirmation SMS in case of successful Migration)

All existing Talkshawk customers can convert to Telenor Talkshawk 24 Hrs for Rs. 15 (inclusive of tax)

Conversion from all Djuice price plans to Talkshawk 24 Hrs is Rs. 30 (inclusive of tax)

On change of Package Plan, all purchased Bundles of SMS and free minutes will be confiscated.

Friends and Family

International FnF number needs to be preceded by 00 and the country prefix. E.g. to enter a UK FnF you need to add 00 followed by 44 (UK country prefix) followed by the number.

Subscriber can administrate these numbers by calling 555 or sending

SMS to 345.

To administer FnF through SMS, use the following:

To add an FnF send “Add ” to 345

To delete FnF send “Del ” to 345

To edit FnF send “Edit ” to 345

To view FnF send “FnF” to 345

Where is the position at which you want to place the FnF number at (will be from 1 to 3) and is the mobile/PTCL number that you want as your FnF

Friends & Family administration charges through SMS are Rs.2 per SMS

Friends & Family functionality has already been activated on Talkshawk 24 Hrs (there are no activation charges for this service)

Recharge

You can recharge your Telenor talkshawk in one of the following two ways:

Scratch Cards

easyload

Recharge with Scratch Cards

You can recharge your Telenor talkshawk subscription by loading scratch cards of the following denominations: Rs.100, Rs.250, Rs.500 and Rs.1000.

Please remove the protective coating to see the 14-digit card number that you need to enter for recharging.

You can now use the 14-digit number to recharge your Telenor talkshawk in one of the following three ways:

Go to talkshawk menu in your SIM

Select prepaid services.

Select recharge.

Enter 14-digit scratch card number.

Recharge via calling 555 from your mobile phone

Scratch the 14 digit code

Dial 555 and follow the instructions

Enter 14 digit number when prompted

Dial *555*14-digit number# from your mobile phone and press Send/OK button.

SMS example:

Your account was updated with Rs. 454.55. Current Balance is Rs. 1500.00.

Via calling 555 from your mobile phone

Once you have entered the 14-digit scratch card number, you will receive an incoming SMS confirming that you have recharged your Telenor talkshawk connection.

Recharge With easyload

Now you can decide how much you want to pay to recharge your Telenor talkshawk account. Use easyload!

Visit any Telenor Sales & Service Centre, Franchise or easyload Agent and recharge your Telenor talkshawk account from anywhere between Rs. 20 and Rs. 5,000.

You get ultimate flexibility with easyload – Load any amount from Rs. 20 to Rs. 5000. ("unlimited validity" needs to be omitted as Talkshawk does not offer unlimited validity).

How it works

Visit any Telenor easyload retailer.

Ask the easyload retailer to credit your account with the required amount.

Give the easyload retailer your Telenor talkshawk number along with the payment.

The easyload retailer will transfer the required balance to your account.

You will receive an SMS confirming that your Telenor talkshawk account has been recharged worth the amount you have paid (10% tax will be deducted automatically from the transferred amount).

You can check your new balance by dialing *444# and press Ok/Send button from your Telenor talkshawk , by dialing 555 from your Talkshwk subscription or via Telenor SIM Menu.

If you have trouble recharging your account please call 345 from your Telenor talkshawk for assistance.

With effect from 1st July 2011, 19.5% FED applies on usage and 10% withholding tax applies on recharge.

Balance Inquiry

Check your Telenor talkshawk balance in one of the following two ways:

Via Short Code.

Via Telenor SIM Menu.

Via Short Code

Dial *444# from your Telenor talkshawk.

Press Send:

You will receive your balance as display text on your handset.

Via Telenor SIM Menu

Select the following from your Telenor handset:

Telenor Services.

talkshawk Services.

Balance.

You will receive your balance as display text on your handset.

Scratch Cards Validity

Rs. 1000 - 360 days

Rs. 500 - 180 days

Rs. 250 - 90 days

Rs. 100 - 30 days

Easyload Validity

Rs. 1000 and above - 360 days

Rs. 500 to 999 - 180 days

Rs. 250 to 499 - 90 days

Rs. 100 to 249 - 30 days

Rs. 20 to 99 - 15 days

Hot Codes

Menu Level Package Type Option Reached English-Urdu

Billing information Post Paid Billing information

345101-345202

Package info and conversion

Prepaid Package info and Package conversion 345661-345662

Talkshawk Islamic Services 786

Enlighten your spirit with Talkshawk Islamic Service!

This service enables its users to listen to Quran, Hadis, Naats by famous Qaris, speeches by renowned Islamic Scholars, prayer timing and lot more.

If you have never dialed Islamic portal than dial 786 right now, and get your 10 free minutes.

Service Flow Subscription

Service Flow
Quran ke Talawat Urdu tarjuma k sath
Namaz k okaat
Khane-e-Kabaa or Masjid-e-Nabwi ke Azaan
Allah’s Name and translation
Hadis and Duas
Dr. Israr Ahmed, Moulana Tariq Jameel or Dr.Zakir Naik k Bayanaat
Naat, Humd, Qawali

Subscription
Dial 786 and select one of the bundles below
To select 15 minutes bundle, press 1 (to be utilized in a day). Charges Rs 3+Tax
To select 250 minutes monthly bundle, press 4. Charges Rs 30+Tax/Month
To select Islamic Alerts and Islamic Portal monthly bundle, press 5. You get 250 minutes of Islamic Portal and monthly subscription of Islamic Alerts both in one package. Charges Rs 50+Tax/Month

Talkshawk Islamic Alerts

That time is upon us again; the time of forgiveness, charity, brotherhood, purity and humanity- the blessed month of Ramadan. Telenor Talkshawk understands how important this month is for its customers; the zeal and devotion to earn spiritual rewards and be as earnest in their worship as possible. We have always endeavored to be an active proponent in the lives of our beloved customers and here too we welcome the Holy month of Ramadan with open arms.

Talkshawk is proud to announce Talkshawk Islamic Services. .

Types of Alerts Features Cities

Type of SMS Alerts you will receive
Namaz Timings
Daily Ayat
Daily Hadis

Features
Qazaa Timing
Islamic Date
Subscription Charges How to Subscribe
How to unsubscribe
Weekly Rs. 10 + Tax Dial *345*786# Dial *345*787#
Monthly Rs. 30 + Tax Dial *345*5*4# Dial *345*5*5#

* To change city at any time, send CITY City Name to 3002
Namaz Alerts Available In these Cities

Abbottabad
AHMEDPUR
AJK
Arifwala
Attock
Badin
Bahawal
Bahawalnagar
Bahawalpur
Bajaur Agency
Balakot
Bannu
Basirpur
Batgram
Bhai Pheru
Bhakkar
Bhalwal
Bhera
Bhimper
Buner
Burewala
Chakwal
Chaman
Charsadda
Chichawatni
Chiniot
Chinniot
Chishtian
Chitral
Chunian
Dadu
Dadyal
Daharki
Dargai
Daska

Dera Ghazi Khan
Dera Ismail Khan
Dera Murad Jamali
Dina
Dipalpur
Dir
Dokri
Faisalabad
Fateh Jung
Garhi Khairo
Garhi Yasin
Gawadar
Gharo
Ghotki
Gilgit
Gojra
Gujar Khan
Gujranwala
Gujrat
Hafizabad
Hala
Hangu
Haripur
Haroonabad
Hasan Abdal
Hasilpur
Haveli Lakha
Hazro
Hingorja
Hub
Hyderabad
Islamabad
Jacobabad
Jahanian
Jalalpur Jattan

JAMPUR
Jaranwala
Jhang
Jhelum
Kabirwala
Kalam
Kalat
Kamalia
Kamoke
Kamra
Kandh Kot
Kandiaro
Karachi
Karak
Kashmore
Kasur
Kawas
Khairpur
Khanewal
Khangarh
Khanpur
Kharian
Khushab
Khuzdar
Khyber Agency
Killa Saifullah
Kohat
Kot Addu
Kotli
Kotri
Kundian
Kuram Agency
Lahore
Lakki Marwat
Lalamusa

Larkana

Lasbela

Layyah
Liaqatabad

Liaqatpur
Lodhran
Loralai
Mailsi
Malakand
Mandi Bahauddin

Mansehra
Mardan
Mastung
Mehmand Agency
Mian Channu
Mianwali
Mingora
Mirpur
Mirpur Khas
Mirpur Mathelo
Mithi
Moro
Multan
Murree
Muzzafarabad

Muzzaffargarh

Nankana Sahib
Narowal
Naushero Feroz
Nawabshah
Nawan Jandanwala
Nok Kundi
Nowshera
Okara
Orakzai Agency

Pakpattan

Panjgur
Pannu Aqil
Pasni
Pasrur
Pattoki
Peshawar

Phalia
Pindi Bhattian
Pishin
Quetta
Rabwah
Rahim Yar Khan
Raiwand
Rajan Pur
Ranipur
Ratodero
Rawalakot

Rawat
Rohri
Sadiqabad

sahiwal
Sakesar
Samundari

Sanghar
Sargodha
Satiana
Sehwan
Shahdadkot

Shahdadpur

Shahkot
Shakar Garh
Shangla
Sheikhupura

Shikarpur
Shorkot

Shujabad

Sialkot
Sibbi
Sibi
Skardu
Sohawa
Sui
Sukkur
Swabi
Swat
Talagang

Tando Adam
Tando Allah Yar
Tando Jam
Tando Masti Khan
Tando Mohd. Khan
Tank
Taxila
Thall
Thatta
Timurgara

Tindianwala

Toba Tek Singh
Topi
Turbat
Ubauro
Uch
Umarkot
Umer Kot
uthal
Vehari
Wah
Wazirabad
Yazman
Zhob
Ziarat

Talkshawk Friend Locator

Register your nickname and enter the chat room of your choice and make new friends.
Talkshawk Friend Locator service is a Location Based Service with which you can find the location of your friends and family through a simple SMS. You can only find out the location of people using our Network/SIM. You can also use the service to find your own location and place of interest (for example Hospitals, Schools etc)

Find Me Find Friend Place of Interest
Find Me
You can get your own location instantly through an SMS, no matter wherever you are in Pakistan within Telenor coverage
Type "Findme" and send it to 8448.
In reply you will receive a text message and a Wap push of your own location.
Charges
Rs.1.5+Tax/SMS
Find a Friend
Find location of your friend instantly subject to his/her consent. In reply you will receive a text message and a Wap push of your friend's location
Find a Friend
SMS 'Find (Space) 034XXXXXXXX' to 8448
Person to be tracked will receive a consent message, if he replies with 'Yes' or 'Always' then only his location will be sent to requester (reply to this message is free of cost)
List
You can view list of people whom you have allowed to track you by sending a text message 'List' to 8448
Block
You can block a person who allowed to track you by sending a text a message 'Block 034XXXXXXXX' to 8448.
Help
'User can seek help about the service by sending a text message 'Help' to 8448
Charges:
Rs. 1.5+Tax/SMS
Place of Interest
You can get a list of important places which are near you and get details of their location based on your interest
Find a Place
Send "Near" or "Place" to 8448
Charges:
Rs. 3+Tax/SMS

Talkshawk SMS Messenger Service

Let your fingers do the talking with Telenor’s SMS Messenger Service!

Now chat on Instant Messenger services without GPRS on your phone with Telenor’s easy, innovative & flexible solution. Enjoy "Instant Messenger over SMS" & chat with your buddies on all popular Instant Messenger clients!

Here is How to Do this
Step 1: Customer can access the service by sending keyword IM to the defined short code 9394.
Step 2: To login, end-user needs to send <username><password> to 9394.
Step 3: After logging in the user will be sent a list of his online friends with whom he can talk over SMS.
Subscription Price Rs. 0.50+tax/SMS
You will receive an SMS notification with your online friends (depending on which Instant Messenger client you have logged in to). Just reply to the message and start chatting instantly to the friend of your choice.
Whether you're at home or on the go, IM over SMS is a great way to stay in touch with your buddies.
Command List(send these commands to 9394 in an SMS)
Keyword
Use
IM
To access the service
Acc
To view list of saved email accounts
Status
To set status to Online/Busy/DND
Friends
To fetch fresh list of online contacts
On
To sign in to all saved accounts
OFF
To sign off to all saved accounts
Help
To retrieve list of commands
Remove
To remove saved accounts

Telenor USB Dongle

These Internet Prices will be effective from 21st September 2011 onwards.

USB Dongle Offers

Prepaid

Device price Rs. 3,999/-
Charges of Rs 3.5 / MB (no additional charges) or Rs. 0.5 / Min (no additional charges) apply for Data Usage
Load balance by e-load through any of our easy-load Retailers or Telenor Franchises
Check balance by sending 'Bal' to 626 via SMS
Charges of Rs. 5 / Min apply to all outgoing voice calls
SMS (Onnet) = Rs 1+tax/SMS; SMS (Offnet) = Rs 1.5+tax/SMS

Postpaid

Device Price Rs. 3,999/-
2GB of data for Rs. 500 + tax per month.
Additional data usage will be charged at Rs. 5 per MB.
Refundable Security is Rs. 1,500.

Warranty Info

The device has limited warranty of 1 year from the date of purchase.
Telenor USB is "Network Locked". Any tampering with the device will cause the warranty to be void.
More Info Go To http://www.telenor.com.pk/talkshawk-internet/telenor-usb-dongles

Telenor Messaging Service

Introducing Bill & Free Minutes Summary over SMS
All Telenor Business customers can now check summaries of Bills and Free Minutes over SMS. Enjoy the convenience of these services that help you to optimize your time. To get a personalized usage summary, simply write the specific keyword in a SMS and send it to 345 from your Telenor Business connection.

Bill Information Summary
Write ‘bill’ in an SMS and send it to 345.

You will receive:
Last billed amount: Rs. XXXX on DD-MM-YY
Last payment received: XXXX on DD-MM-YY
Total payable amount: XXXX on DD-MM-YY

Free Minutes Summary
Free Minutes information is according to the selected Telenor Business Plan.

Write ‘fm’ in an SMS and send it to 345.
You will receive:

Total Package Free Minutes
On- net: xxx
Off- net: xxx
PTCL- net: xxx

Total remaining Free Minutes
On- net: xxx
Off- net: xxx
PTCL- net: xxx

Price
Each SMS is charged at Rs: 2 + tax.

Telenor Bill Receiving Options

Telenor Business customers receive a regular monthly invoice. As a customer you enjoy a good amount of control over this invoice. Following are just some of the features of the invoice:

Details of your Telenor Business Package

A brief history of Transactions (invoices & payments) for your ready reference

Easy to read & understand format

Charges split into types of services used- international calls, landline calls, Value added services, International Roaming etc.

Detail of each outgoing call, SMS or GPRS session with date, time, origin, destination, duration, charges & the discount applied on the call

Complete visibility of free minutes- summary as well as detail

Every aspect under your control- level of detail, delivery mode and delivery week

Invoice delivery time of your choice

Invoice detail level according to your preference

Delivery mode of your choice- courier, email or fax

Choice of Invoice Delivery Week:

Depending on your billing cycle, the invoice generation process starts on 7 th , 14 th or 21 st of each month. The invoice contains the usage for the thirty-day period preceding the three dates. If email or fax has been opted, the invoice is received within next three business days. In case you have opted to receive the invoice by courier, it takes three more days.

You can specify the format of the invoice you wish to receive by calling at 345 from your Telenor number.

Invoice Detail Options:

You have the option to receive invoice in either of the following modes:

Summary- A summary invoice contains package plan information, brief account history, and summary of free minutes (available & utilized). Summary invoice typically spans two pages. Subscribers on Easy price plan will be charged Rs. 25+tax for summary courier service.

Itemized- An itemized invoice contains all the information that the summary invoice contains plus a section more. This additional section is called Itemized Call Detail . It contains detail of each outgoing call, SMS or MMS sent, or GPRS session established. These call records appear with date and time of call, origin, destination number, destination place, duration and charges. Against each individual session the discount is shown to demonstrate how the quota of free minutes was utilized on an individual call basis.

You will be charged Rs. 50 for Itemized courier in your monthly bill.

To change the format of the invoice you wish to receive, you can call at 345.

Available Invoice Delivery Modes:

You can receive Telenor Business invoice either by email (recommended) , by fax or by courier.

In case you wish to receive the invoice via Email or Fax, kindly send us a request through emailbillinfo.update@telenor.com.pk . Please include following details:

Invoice format (Please mention one: Summary –or- Itemized)

Postpaid number(s) (Please mention all Telenor postpaid phone numbers for which you wish to receive invoices through the new mode)

Any one of the following two:

a. Fax number

b. Email address (Please send an email from the address at

which you wish to receive the invoice)

Telenor Plan Advisor

If you are un-able to decide on a Price Plan then we can help you with your choice. Simply use our Telenor Consumer Price Plan Advisor and we will recommend you a plan that will fulfill your requirements.

How to Use the Telenor Consumer Price Plan Advisor
Please follow two simple steps which will help us recommend you the most suitable price plan along with add-ons that match you mobile communication needs.
In the first step you will be request to provide information about you estimated monthly mobile spent with the help of a sliding bar.
In the Second step you will be request to select services you frequently use so that Telenor Consumer Price Plan Advisor can identify the most suitable add-ons that match you mobile communication needs.
Upon completion of these two simple steps, Telenor Consumer Price Plan adviser will process your data and recommend the most suitable price plan for you along withAdd-ons that match your unique mobile communication needs.

You will be able to access details about recommended price plan and add-ons by clicking on recommended price plan and add-ons.
More Info go to http://www.telenor.com.pk/price-plans/telenor-plan-advisor

Telenor Special 5ive

Telenor keeps up with the tradition of giving more value for money!

Enjoy the new & improved Special 5 and enjoy amazingly economical prices on your five favorite F&F numbers on both Telenor and as well as in 10 International countries!
FnF Call Rate (Telenor): Rs. 0.25 + tax/30 sec only
FnF Call Rate (International): Rs. 0.75 + tax/30 sec only
300 FREE FnF Onnet Mins (On one chosen day of the Week)

To Subscribe: call 345!
To add or change FnF numbers please call 555 or sms F&F to 345 (charges Rs. 2 + tax/SMS)

Charges:
Special 5ive subscription fee is Rs. 150 + tax per month.

Telenor Small Business Price Plans

Telenor offers you a complete solution for all your voice, messaging and internet needs. Flexible solutions make staying connected Simple and convenient.

Small Businesses

Small Businesses (Tajir Package)
Postpaid Prepaid
Monthly Line Rent Rs. 100 -
Free Minutes (Tajir 50 Onnet / 50 Offnet) Rs. 100 -
Onnet Price Rs. 0.75 Rs. 0.75
Offnet Price Rs. 0.75 Rs. 0.75
Charging Pulse 30 sec 30 sec
SMS Price Rs. 1 Rs. 1
Friends & Family N.A Rs. 0.45
3 Telenor subscribers can be added as FnF numbers.
Subscription charges: Rs.5/- per FnF number.
Modification charges: Rs.5/- per FnF number.
Business Hours *
Offer 1 (9 am - 6 pm)
9 hours calling discounts (9am morning - 6pm evening)
25% calling discount on all networks
Subscription: Rs. 100

Offer 2 (9 am - 12 am)
15 hours calling discounts (9am morning -12 am midnight)
30% calling discount on all networks.
Subscription: Rs. 200

Closed User Groups
The Closed user group call charges are applicable on all calls to your business colleagues having the Tajir Postpaid Priceplan.
Bundles Monthly Line Rent
Free Monthly CUG Minutes
Teamtalk1 Rs. 50 150
Teamtalk2 Rs. 150 500
Teamtalk Unlimited** Rs. 500 Unlimited
Fair Usage Policy of 5000 minutes apply

Closed User Group is activated automatically on the number within 72 hours of number activation.

* Only applicable on Tajir Package

Professionals

100 Line Rent: Rs.100

Enjoy 80 Free Minutes (Any Network)

500

Line Rent: Rs.500

Enjoy 500 Free Minutes (Any Network)

Free

Line Rent: Rs.1,500

Free Balance upto Rs. 2000

*Rates apply on all of the above price plans

On-net (Telenor to Telenor): 50 paisa per 30 sec

Off-net (Telenor to Other Networks): 75 paisa per 30 sec

SMS: Rs. 1 per SMS

Call Bundles

40 Mins @ Rs. 50

200 Mins @ Rs. 200

550Mins @ Rs. 500

3,000 Mins @ Rs. 2,700

5,000 Mins @ Rs. 4,500

SMS Bundles

250 SMS @ Rs. 25

600 SMS @ Rs. 50

6000 SMS @ Rs. 150

10,000 SMS @ Rs. 300

Internet Bundles

35 MB @ Rs. 90

100 MB @ Rs. 250

4 GB @ Rs. 600

Default Charges: Rs 1.13+tax/64kb

With effect of 17/03/2011, 19.5% FED applies on usage

10% withholding tax at bill applies

Telenor Business Hours

For the first time in Pakistan, we have introduced Business Hours for your special needs. Call up your business associates at a time convenient for you.

Business Hours
Offer 1 (9 am - 6 pm)
9 hours calling discounts (9am morning - 6pm evening)
25% calling discount on all networks
Subscription: Rs. 100

Offer 2 (9 am - 12 am)
15 hours calling discounts (9am morning -12 am midnight)
30% calling discount on all networks.
Subscription: Rs. 200

* Only Applicable on Tajir Package

Telenor Bundles

Telenor Bundles offers you the flexibility to separately subscribe to exciting new Bundles. with any of your preferred price plan based on your mobile needs.

Voice Bundles
50 Mins @ Rs. 50
220 Mins @ Rs. 200
600 Mins @ Rs. 500
3,000 Mins @ Rs. 2,700
5,000 Mins @ Rs. 4,500
SMS Bundles
250 SMS @ Rs. 25
600 SMS @ Rs. 50
6000 SMS @ Rs. 150
10,000 SMS @ Rs. 300
Internet Bundles
35 MB @ Rs. 90
100 MB @ Rs. 250
4 GB @ Rs. 600 ( For Tajir Postpaid, 2GB @ Rs. 600 )

Please call 345 or visit our nearest S&SC or Franchise to activate Telenor Bundles.